About Our Products
1. What is RFID blocking technology?
RFID (Radio Frequency Identification) blocking technology prevents unauthorized scanning devices from reading personal information stored on your cards. Our wallets feature advanced RFID shielding material operating at frequencies of 13.56 MHz and higher, providing comprehensive protection for your credit cards, debit cards, and ID cards, giving you peace of mind in your daily life.
2. How many cards can the wallet hold?
Our wallets are designed with both functionality and style in mind, featuring 12 card slots including 1 transparent ID window for quick access to your identification. Additionally, there's an integrated money clip and an outer notch for easy access to your most frequently used cards, allowing you to manage all your daily essentials with ease.
3. What material is the wallet made from?
We craft each wallet using premium carbon fiber leather. This material is not only durable and long-lasting but also offers a soft, comfortable feel with a sophisticated appearance. All materials are sourced responsibly and meet stringent quality standards to ensure your wallet stands the test of time.
4. What are the wallet dimensions?
Our wallets feature an ultra-slim design that easily fits in your front or back pocket without creating bulk. The sleek profile perfectly combines minimalist aesthetics with maximum functionality, making it ideal for the modern lifestyle.
Ordering & Shipping
5. Do you offer international shipping?
Yes, we ship worldwide! Shipping costs and delivery times vary depending on your location. You can view detailed shipping options and estimated delivery dates during checkout.
6. How long does order processing take?
We typically process orders within 1-2 business days. Once processed, you'll receive a confirmation email with tracking information so you can monitor your package every step of the way.
7. Does the wallet come in gift packaging?
Absolutely! Each wallet comes beautifully packaged in an elegant gift box, making it perfect for Father's Day, birthdays, holidays, or any special occasion. It's ready to gift without any additional wrapping needed.
Care & Quality
8. How do I care for my leather wallet?
To keep your wallet in optimal condition, we recommend: avoiding prolonged exposure to direct sunlight, keeping it away from water and extreme temperatures, and gently wiping it with a soft, dry cloth regularly. With proper care, your wallet will maintain its premium look and feel for years to come.
9. Is there a warranty on the wallet?
We stand behind the quality of our products. Every wallet undergoes rigorous quality control, with our team meticulously overseeing each stage of production. If you receive a product with any quality issues, please don't hesitate to contact our customer service team.
10. How well does the money clip work?
Our money clip features an innovative design that's slim yet flexible, making it effortless to insert and remove bills. Whether you're carrying a few notes or a larger stack, the clip holds them securely while remaining easy to use.
Returns & Exchanges
11. What is your return policy?
We want you to be completely satisfied with your purchase. If you're not happy for any reason, please contact us within 30 days of receiving your item, and we'll be happy to assist you with a return or exchange.
12. How do I initiate a return?
Please contact us via our customer service email with your order number and reason for return. Our team will provide you with detailed return instructions and the return address.
About Our Brands
13. What are GSOIAX and Zitahli?
GSOIAX is designed by Italian designers and committed to offering high-quality leather products at exceptional value, combining fashion with practicality. Zitahli has specialized in wallet craftsmanship since 2012, bringing over 12 years of expertise to every product. We continuously listen to customer feedback and evolve our designs to embrace a spectrum of individual styles and preferences.
14. Why choose our wallets?
Our wallets perfectly blend security, functionality, and stylish design. From RFID protection to carefully selected materials, from versatile card slots to slim construction, every detail is meticulously crafted with our customers in mind. Choosing our wallet means choosing quality, confidence, and an elegant lifestyle.
Have More Questions?
If you have any other questions, please don't hesitate to contact our customer service team. We're always here to help!